Besides solving major technical problems, ERP software has a positive impact on employees’ motivation. We may not even realize it, but there are a thousand daily factors that can motivate or repulse people to do certain things. This isn’t an exception in the workplace as well. A clear and less energy-consuming cooperation significantly improves work productivity.
Which Employees Benefit the Most from Business Management Software
Let’s review the advantages of custom ERP software with the eyes of various employees from various departments.
Project managers
Project managers will understand what it’s like to juggle “never-ending” tasks. Complex jobs constantly change perspectives, which overtake energy and the capacity to move on to the next task. Inventory management systems or human resource tools tailored to your niche industry gather permanent information, increase the efficient work of your project managers, as well as easily manage and automate many day-to-day manual jobs. Some functions include task management, inventory tracking, invoice processing, automatic order input, visibility and editing opportunity for a project, contracts, inventory details, compliance safeguards, auditing, etc.
Business owners
Every business’s final goal is to get maximum profits with minimum operating costs and headcount. However, business owners also understand that to become successful you should, first of all, listen to your employees, understand their concerns and try to make your company “a hard to leave” workplace. To do these with minimum costs and a maximum ROI, certain investments should be implemented, such as building a business management system. The advantages of ERP software lie down in automated tasks and reduction of time-consuming work. Furthermore, custom resource planning software guarantees a smooth replacement of the employees if there is a need. On the other hand, it also significantly improves your company’s reputation. Improving the acceleration of your employees’ task completion processes is among one of the advantages of custom ERP software. This, in its turn, has a positive impact on customer service, quick delivery, high-quality products.
General managers
GMs are constantly under the pressure of contractors and competitors. Holding good communication with partners meantime keeping an eye on the market is a must for these professionals. However, the overload of responsibilities sometimes leaves these professionals with a feeling of inability to complete all the requirements in an organized manner. In these cases, GMs use the same solutions made for project managers with additional features that are out of the project managers' responsibilities. These are; holding control over the quality of the company’s products and services, its customer care, keeping up with the industry competitors without letting their profit margins erode. Usually, GMs themselves suggest implementing ERP solutions if the company hasn’t got them yet.
Financial employees
Finances are one of the most tangible parts of a business that need maximum accuracy with minimum failure or malfunctions. The offered advantages of custom ERP software include making and assorting invoices, having flawless control over financial inflows and outflows, checking the latest financial bargains, purchases, and more.
ERP software is also very important in terms of data and cloud security. The profits that you’ll get from this powerful business planning solution include dedicated security resources, the absence of malicious open-source software, as well as distributed data across multiple servers. ERP solutions are also flexible enough to be built with access limitations according to the roles and responsibilities of certain employees.
Things You Should Know Before Custom ERP Software Implementation
ERP software is a proved and justified investment if you make sure you have a concrete business plan. Make sure to have answers to the following questions before implementing your custom business management system.
Is my data accurate and up-to-date?
One of the main functions of ERP software is to provide access to important data and to improve the process of collecting and analyzing data. It’s all based on a “single source of truth”: one integrated database for all business processes, better reporting tools with real-time information. Thus, having custom ERP software without correct, complete, and up-to-date information is a waste of time and money.
Do I know my customer base and their satisfaction rate?
Poor customer service usually is a result of failed co-operation between the sales team and product owners or service providers. Internal disruptions are major and usual problems in businesses. Business owners usually put stress on the facilitated and automized co-operation between employees from various departments to improve customer satisfaction rate. Meantime, better access to customer information and effective communication with customers is another important aspect for the success of a business. Other significant factors include a faster time of response, improved on-time delivery, improved order accuracy, etc. So, before implementing ERP solutions make sure your business is at the point of having a concrete customer base with established requirements and strategies to serve their needs.
Is there a need to reduce costs?
We all know that ERP software implementation requires time and money. However, we should also note that custom ERP software is a “one-time spent” with lifelong free, secure access to your database. Business planning system influences faster financial close, improved forecasting and inventory management, analytics and accuracy, a faster measure of the average number of days a company needs to collect payment after a sale.
